Privacy Policy

Last Updated September 17, 2024

Intro

The purpose of this Privacy Policy ("Privacy Policy") is to inform you of how Casenta LLC ("Casenta") and its affiliates, subsidiaries, and other related entities (collectively, "Casenta") protect and use your personal information. We are committed to respecting your privacy rights. Please read this Privacy Policy carefully, as it provides important information about how we handle your personal data.

This Privacy Policy applies to the information practices of websites that link to this Privacy Policy, including casenta.com and any subdomains thereof (collectively, the "Sites"). Websites that do not link to this Privacy Policy are governed by other privacy policies, even if they are operated by or on behalf of Casenta.  Casenta has no control over and therefore expressly disclaims how such other websites govern, implement and enforce their private policies.

This Privacy Policy is effective as of the date first listed above and may be updated from time to time to reflect changes in privacy laws and practices. Casenta reserves the right to modify this Privacy Policy at any time and from time to time in its reasonable discretion. Your continued use of any Sites that link to this Privacy Policy after changes are posted will constitute your acceptance of those changes.

This Privacy Policy provides you with notice of our privacy practices, including the types of information we collect from you and how we may disclose that information.

Information We Collect

When you use our Sites, you may voluntarily share personal information with us in various ways, such as by filling out forms, submitting applications, communicating with us electronically or by phone, or requesting literature related to our services.

Categories of personal information we may collect include, without limitation:

  • Identifiers: Such as your name, alias, postal address, email address, unique personal identifier, IP address, account name, social security number, driver’s license number, or bank account number.
  • Personal Information: Information such as your name, date of birth, signature, address, telephone number, education, employment, employment history, marital status, bank account number, credit card or debit card numbers, income, assets, credit score, credit history, and other financial information.
  • Commercial Information: Including records of personal property, products or services purchased, considered, or other consumer behaviors and preferences.
  • Protected Classifications: Such as characteristics protected under applicable state or federal laws.
  • Internet or Network Activity: Including browsing history, search history, and interactions with our website or advertisements.
  • Employment Information: Contact information, resume details, and salary history for applicants.

Third-Party Account Integration: If you register for certain services using credentials from a third-party account (such as Google or Facebook), you give us permission to access specific personal information from that account, such as your name, address, phone number, and email.

Technical and Usage Information: We also collect non-personally identifiable technical data, such as your Internet service provider, the date and time you access the Sites, the website you visited before linking to our Sites, your device type, browser, operating system, and your interactions with our Sites.

Use of Personal Information

We may use your personal information to support various aspects of our business. This includes, without limitation, contacting you in response to your inquiries, comments, applications or suggestions; reaching out to you when necessary; displaying your name and unit number (as applicable) on directories at our properties for specific purposes, including, without limitation, providing pricing quotes or surveys; tracking visitor behavior on the Sites for internal research; improving the functionality and content of the Sites and the services we offer; personalizing the content and layout of the Sites for individual users; inviting you to participate in surveys; processing purchases or transactions made through the Sites; providing updates on our Sites or services; and notifying you about promotions, special offers, or other products and services provided by Casenta. We may also use your personal information as required by law, court order or regulation, or in response to requests from government authorities, and for internal business purposes to manage your relationship with Casenta.

You can choose to opt out of receiving future marketing or promotional emails from us. Each promotional email we send contains an "unsubscribe" or "opt-out" link (or similar cancellation option) with instructions on how to remove yourself from the email list. However, if you are a current resident of one of our properties and choose to opt out of marketing or promotional emails, you will still receive operational emails regarding your apartment, lease,  community and related matters. Additionally, we may continue to email you in response to your specific inquiries, applications or transactions.

We may also use non-personally identifiable information ("Other Information") for any legally permissible purpose we deem appropriate. This includes, without limitation, administering and improving our Sites and systems, understanding visitor preferences, diagnosing technical issues, compiling aggregated statistics about Site usage, and personalizing your experience on the Sites.

Cookies

To enhance and personalize your experience on our Sites, we may collect information through the use of cookies. Cookies are small text files sent by our Sites to your browser, which are then stored on your device’s hard drive. These cookies help us personalize your experience, make your visit more convenient, and understand how visitors interact with our Sites, allowing us to improve their functionality. We use cookies to identify repeat visitors and track their navigation paths through our Sites. Additionally, cookies help us determine if you accessed our Sites via a specific internet link or advertisement.

While most web browsers automatically accept cookies, you can modify your browser settings to decline them. However, disabling cookies may limit your ability to use certain features of the Sites.

Certain service providers we work with, such as Google, Bing, and Facebook, use retargeting cookies to collect information about your activity on our Sites, including, without limitation, pages viewed, content interacted with, and location data associated with your IP address. These cookies allow us to deliver more relevant ads to you. You can opt-out or adjust settings for these retargeting cookies by reviewing the cookie policies on the Google, Bing, and Facebook platforms.

In addition to tracking your activity on our Sites, cookies may collect information about your online behavior after you leave our Sites. This data helps us improve the Sites and customize your online experience. You can choose to opt-out of third-party tracking cookies that monitor your online activity by adjusting your browser or cookie settings.

Children Data

Our Website is not intended for children under eighteen (18) years of age (or the applicable age of minority in your jurisdiction). No one under the age of eighteen (18) years of age (or the applicable age of minority in your jurisdiction) may provide personal information to or on the Website. We do not knowingly collect personal information from children under eighteen (18) years of age (or the applicable age of minority in your jurisdiction). If you are under eighteen (18) years of age (or the applicable age of minority in your jurisdiction), please do not use this Website, register on it, or submit any information, including your name, address, phone number, email address, or username. If we become aware that we have unknowingly collected personal information from a child under eighteen (18) years of age (or the applicable age of minority in your jurisdiction) without verified parental consent, we will delete that information. If you believe we may have received information from or about a child under eighteen (18)  years of age (or the applicable age of minority in your jurisdiction), please contact us at [email protected].

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Occasionally, we may retain your information for a longer period if reasonably needed to address ongoing business, legal, tax, customer service, or accounting requirements.

Security

We endeavor to implement commercially reasonable measures to protect your personal information. However, no security measure is entirely foolproof, and we cannot guarantee the complete security of your data. We encourage you to protect your personal information by using strong, unique passwords for each of your accounts, avoiding sharing personal information indiscriminately and being cautious about clicking on suspicious links or emails from unknown sources.

Third Party Websites

This Privacy Policy does not govern, and we are not responsible for, the privacy, information security, content or other practices of any third parties, including, without limitation, any third party operating any site or service to which the Sites link. The inclusion of a link on the Website does not imply our endorsement of the linked site or service. 

Websites for United States Access

This Website is operated by Casenta LLC, based in the state of Florida, United States. Our Website is intended for use only by individuals located within the United States, and we make no representation that its content is accessible or appropriate outside of the U.S. This Website is not intended to offer goods or services to individuals outside the United States.

International Users

The Site is operated in the United States. By using the Site, you consent to your information being processed and stored in the United States or other locations where the Foundation or its service providers operate.

Social Media

We encourage you to review the privacy settings and options available on any social media platforms you use. This will help you control what information is shared with us through those platforms and networks.

Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and from time to time at our discretion. Any changes will be posted on this page, and the effective date will be updated. Your continued use of the Website after any updates to the Privacy Policy are posted signifies your acceptance of the revised terms.

Contact Us

If you have any questions or comments about this Privacy Policy, the Terms of Use, how Casenta collects and uses your information, your rights regarding such use, or if you wish to exercise your rights under applicable law, please feel free to contact us at:

Phone: (813) 238-7968
Website: www.casenta.com
Email: [email protected]

Postal Address:
Casenta LLC 
4830 W Kennedy Blvd
Suite 600
Tampa, FL 33609

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